Some of the leading names in the telecommunications industry choose to work with us. Our customers continuously benefit from the outstanding experience, commitment and initiative of our hard-working team. And, of course, our innovative products.
Strong relationships between our people mean we can reach an exceptional level of trust. So each of our customers knows we have their business objectives at the heart of our time and effort.
Here are just a few of the clients we work with:
Headquartered in the Netherlands, ACN relies on the integrated technology solutions provided by MDS to help deliver multi-play services in 18 European countries, using one centralised billing implementation – MDS Customer Management Platform (CMP). ACN also used the extensive configuration features within CMP to launch its new MVNO quickly - JOi Telecom.
BT chose our assured Managed Service to support its re-entry into the UK mobile market. The fixed-line and mobile telecoms operator sought a partner who could provide a complete end-to-end solution. As a result, BT now benefits from MDS technology, services and expertise for its corporate mobile customer base. We also support the needs of multi-national business mobile customers for BT Global Services and M2M services for BT Redcare.
Colt, a specialist provider of Network, Voice and Data Centre Services across 28 countries use MDS to analyse and interrogate billing data across their products. Colt customers benefit from deeper insight into their billed CDR information via a premium service that gives users greater understanding and transparency on their monthly bills.
iD, the new MVNO from Dixons Carphone is being managed on MDS’ leading billing and customer management solution, CMP and operating on the Three network. This gives Dixons Carphone a unique advantage over its competitors, with its solution enabling them to build exciting new propositions for customers which can be rapidly deployed using the dynamically configurable platform.
eir is the largest indigenous technology company in Ireland, providing fixed-line, data and mobile services in Ireland to approximately 2.4 million customers. eir is using the MDS Customer Management Platform (CMP) to enable services to the business and government sectors. The long-term partnership includes integrated analytics for a comprehensive online overview, to help inform key business decisions across all types and sizes of organisations, and better manage mobile costs.
Fujitsu is working with MDS to deliver our fully assured customer care and billing platform to the Post Office in the UK, as part of the overall Homephone and Broadband service offered to consumers. Partnering with MDS, allows Fujitsu and the Post Office to focus on delivering great customer experience, service, and marketing to their target audience whilst being supported with a leading BSS platform that can support the needs of a leading UK Telco.
MDS delivers a full application based managed service associated with its leading customer care and billing platform as part of the overall Homephone and Broadband service provided to the Post Office by Fujitsu UK. The power of the platform delivered through the TM Forum certified MDS managed service allows Fujitsu and the Post Office to focus on their customers and business whilst MDS deliver and fully assure the customer care and billing operation.
TalkTalk Business, one of the UK’s leading providers of network, telecoms and broadband solutions in the B2B market, chose the MDS Customer Management Platform, CMP to deliver a wholesale billing solution. The MDS platform provides a consolidated view of all revenue and product data, enhancing the ability to deliver an improved customer experience and creating a single view of partner value to help drive improved decision making and insight.
Telefónica UK chose the MDS integrated billing and customer management platform for its O2 brand. The comprehensive platform provides an extensive range of capabilities and web services that enable the company to deliver complex convergent services to millions of its corporate and SME subscribers, as well as to more than a million machine-to-machine (M2M) subscriptions. O2 further enhances the business customer experience through our sophisticated self-service and e-billing capabilities.
A subsidiary of TeliaSonera, MDS provides Telia Denmark with a Fraud Detection product that provides alerts to the Fraud Detection department on suspicious activities and allows Telia to take action in a timely manner to prevent revenue loss. The MDS solution also assists with Telia’s payment settlements with other Operators, Revenue Assurance, business intelligence and regulatory reporting.
MDS provides Vodafone with a Fraud and Revenue Assurance solution that automatically processes, enriches, consolidates and analyses network traffic to identify, alert and respond to fraudulent network activity, as well as providing analytics and assurance of Vodafone revenues across a variety of Fixed, Broadband and Cable operations. The Fraud and Revenue Assurance groups at Vodafone leverage a single instance of the solution to protect customers from fraud and its negative effects, and to maximise margins by reducing losses related to revenue leakage across multiple applications and processes.