Who we work with
Our customers continuously benefit from the experience, commitment and initiative of our team, as well as our award-winning products and services.
Partnerships between our people achieve an exceptional level of trust; each of our customers knows we have their business objectives at the heart of our time and effort.
Consequently, we have established relationships with many of the key operators in the international market including BT, Telefonica and Vodafone. By working together, we have dramatically reduced their costs-to-serve, improved standards of care and helped grow their customer base and profits.
MDS has been working with Gogo, the leading provider of in-flight connectivity, since 2007. MDS provides a fully managed, integrated revenue and customer management platform that delivers flexible pricing, payment, and analytics solutions to help ensure the best possible customer experience for passengers using the Gogo in-air internet service.
BT chose our assured managed BSS service to support its re-entry to the UK mobile market as an MVNO. The fixed-line and mobile telecoms operator sought a partner who could provide a complete end-to-end revenue and customer management solution and BT now exploits our technology, services and expertise for its corporate customer base. MDS further helps support the needs of multi-national business customers for BT Global Services and machine-to-machine services for BT Redcare.
Telefόnica UK (O2) chose our award-winning integrated revenue and customer management platform, with its extensive range of Web Services, to enable O2 to deliver complex convergent communications services to its millions of corporate and SME subscribers. O2 further enhances the business customer experience through the sophisticated self-service and e-billing solution from MDS.
Vodafone (UK) Ltd uses our technology solutions to support complex communications services for business customers. The relationship began when we successfully brought together subscribers from 11 legacy systems onto a single, integrated revenue and customer management platform. Vodafone benefits from the single view of customers and services provided by our end-to-end solution.
Headquartered in the Netherlands, ACN Europe uses MDS’ BSS and online self-service solutions to support their operations across eighteen countries. ACN rely on our integrated technology solutions to help deliver complex communications services, including next generation Videophone and VoIP services, for their consumer customers.
TalkTalk Business chose MDS as its partner for managed retail and wholesale BSS services after its review confirmed our technology and service solutions, coupled with our depth of knowledge and experience, are uniquely placed to support the delivery of complex communications services to its valued business customers.