MDS has agrees a 'hugely significant' multi-million pound contract to provide a new billing system for the Post Office
June 14, 2012
MDS has agreed a 'hugely significant' multi-million pound contract to provide a new billing system for the Post Office's broadband and telephone customers.
The deal is part of a wider agreement with Fujitsu, which has been recruited by the Post Office to provide a new high-speed broadband network for its customers in a deal valued at £500m.
Fujitsu will serve as the 'overall integrator' on the project, while TalkTalk will provide the physical infrastructure. The deal also includes the provision of a customer call centre, which has been sub-contracted to London-based outsourcing firm Capita.
MDS, a Warrington-based business with 230 staff and turnover of more than £20m, will provide and manage the system that will allow customers to view their bills online, as well as sending out e-bills.
Telecoms specialist MDS, led by chief executive Drew Rockwell, also has customers including BT, O2 UK and Vodafone. Matt Hooper, of MDS, said:
“This is very much a landmark deal for us.” The announcement marks the end of a five-strong year agreement between with BT to provide the Post Office's broadband service.
Fujitsu chief executive Duncan Tait said: “As a partner to the Post Office since 1996, we listened carefully to their requirements and aspirations and worked with the customer to leverage Fujitsu’s IT and telecommunications innovation with the best-in-class partners in the UK market.
“Fujitsu is very excited to be involved in this project.” MDS, which also has a base in Limerick, Ireland, was advised on the deal by a team at Manchester law firm Heatons.
Jim Truscott, a partner at Heatons, said: “From its roots in the north west, MDS has grown to become a leading telecoms business.
“We are looking forward to working closely with the business as it continues to go from strength to strength in the UK and globally.”