Downloads
Downloads
Resources available for download are listed below. You will be prompted to complete your details and provided access to the requested resources.
You will only need to complete your details once, and will then be given access to all available resources.
Light Papers
Managed BSS for Next Generation Telecoms Light Paper NEW!
More on the leading edge of eBilling and Analytics
Business eBilling and Analytics Light Paper 
More on the leading edge of eBilling and Analytics
White Papers
Best Practices in Managed Services 
NEW!
Taking a back-to-basics look at the outsourcing and managed services industry at a time when the taxonomy, nomenclature and business models are becoming less distinct.
Unified Communication Services for Business White Paper
Unified Communications is not a single product, but a combination of products and services that provide users and organizations with a consistent interface experience across multiple devices and media types.
Connecting with Business Customers
Our goal was to understand, to a much greater depth, the challenges and drivers of managing a communications estate within the modern business.
Enterprise Customer Experience with e-billing and e-care
This paper outlines the business issues, the approach and the environment needed to enable the single view strategy.
Datasheets
MDS BillAnalyzer Datasheet 
Discover what MDS Billanalyzer can do for you
Published Articles
Removing BSS Complexity While Enhancing the Business Customer Experience 
Pipeline Magazine, 2011
Newsletter
Hot Points
