MDS

Platform

Integrated Revenue & Customer Management

MDS is a trusted provider of integrated managed BSS solutions, delivered on an assured private enterprise cloud service model, that enable IT and communications service providers to monetise services and drive business growth effectively and cost-efficiently in a dynamic market.

The Integrated Revenue and Customer Management Platform provides end-to-end capabilities for flexible, cost-efficient and assured service delivery enablement. The platform is designed to support the provision, billing and management of complex communications services for existing and new customer market segments. Whether launching new [MVNO] services or building a specific solution to enable a greater focus on business or multinational corporate customer segments, MDS capabilities enable IT and communications service providers to consumptively price and bill any product and service, rapidly, reliably, accurately and at a low total cost of ownership.

  • Proven – MDS has delivered industrial, enterprise-grade systems and quantifiable value to some of the world’s largest fixed and mobile network operators for over 15 years through our managed and outsource services.
  • Scalable – MDS integrated BSS systems are scalable to more than 20 million customers, support concurrent access for thousands of Customer Service Advisors (CSAs), rate more than 4 billion usage records per month and our total billed revenue exceeds £300 million per month.
  • Flexible – MDS integrated workflow engine automates manual tasks to reduce impact on service centre time and resource; web services reduce development time and integration costs with third-party service providers; pricing and promotions catalogue supports the rapid introduction of new price plans.

MDS Integrated Revenue & Customer Management Platform

For further information on MDS platforms and service delivery models, we invite you to contact us to discuss specific requirements or visit the Resource Centre to download the latest MDS papers.

Resources

Customer Management Platform - Flexible Tariffing

Customer Management Platform - Flexible Tariffing

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MDS Customer Management Platform

MDS Customer Management Platform

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