Advanced Analytics

We have the market insight to build compelling products and the data to stay competitive: so your pricing effectiveness, wholesale margin, and customer value can all be optimised in real-time.

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Real-time business intelligence

Our end-to-end real-time platform puts business intelligence on your desk, 24/7. Know how customers consume their service bundles and stay on top of margins for each product type: voice, data, SMS, roaming etc. Identify exceptions from fraud and bundle abuse to non-activations and weak product usage.

Our dashboards give the right insight to the people who need it: financial or customer records, reseller or service agent; to aid effective and reliable decision-making. All from a single source which guarantees “one version of the truth”.

Slice and dice

Then put that knowledge to work, presented day-to-day, month-to-date or year-on-year. You will have the same insight we do, in real time, to:

  • Track business KPIs from ARPU down
  • manage your wholesale relationships
  • optimise revenues
  • accurately invoice customers and fulfil suppliers
  • and refine your product roadmap

…to make managing your digital business as predictable as the products you deliver in-house.

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"The evolution of our service, through new solutions, innovations and payment options, is reliant on the underlying software and analytics to make it a success. I am in no doubt that this success would not be possible if we did not have MDS partnering with us."

IT Billing Systems Manager, Gogo

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