Advanced Analytics

We have the market insight to build compelling products and the data to stay competitive: so your pricing effectiveness, wholesale margin, and customer value can all be optimised in real-time.

Search

Real-time business intelligence

Our end-to-end real-time platform puts business intelligence on your desk, 24/7. Know how customers consume their service bundles and stay on top of margins for each product type: voice, data, SMS, roaming etc. Identify exceptions from fraud and bundle abuse to non-activations and weak product usage.

Our dashboards give the right insight to the people who need it: financial or customer records, reseller or service agent; to aid effective and reliable decision-making. All from a single source which guarantees “one version of the truth”.

Slice and dice

Then put that knowledge to work, presented day-to-day, month-to-date or year-on-year. You will have the same insight we do, in real time, to:

  • Track business KPIs from ARPU down
  • manage your wholesale relationships
  • optimise revenues
  • accurately invoice customers and fulfil suppliers
  • and refine your product roadmap

…to make managing your digital business as predictable as the products you deliver in-house.

Analytics screenshot

"The evolution of our service, through new solutions, innovations and payment options, is reliant on the underlying software and analytics to make it a success. I am in no doubt that this success would not be possible if we did not have MDS partnering with us."

IT Billing Systems Manager, Gogo

Discover More

Video Icon

Unlock the value in your customer information - MDS Online Analytics

Latest News

The VNO Journey

MDS Global Publishes Whitepaper Series The VNO Journey: Three Steps to Success

Sep, 20, 2017
MDS Limerick

MDS celebrates 20 years in Limerick

Jun, 26, 2017
Improve profitability

MVNOs must improve profitability to offset Roam Like Home regulation

Jun, 19, 2017