Reducing the cost and risk of digital services
Digital and data services are rapidly-evolving businesses in which customers demand the latest services and total reliability. The investment required to stay competitive independently can be prohibitive.
The MDS platform de-risks the cost of participation in digital service provision, with:
- Minimised capital investment
- End-to-end managed cloud delivery which means you’ll always have a current and commercially attractive product line
- Service level agreements (SLAs) to seamlessly serve hundreds of thousands of customers
- A rich stream of real-time data for world-class operational (fraud detection, customer service) and strategic (customer engagement, product design) business intelligence.
We deliver a world-class technology platform - giving you the flexibility and insight to build profitable and engaging propositions.
- Expertise: A team with unrivalled telco technology and marketing experience
- Agility: A completely cloud-based platform, so you can develop and customise your ideal mobile service
- Analytics: Real-time data for every parameter of the business
- Assurance: Live and predictive analytics to optimise your operation, from maximising revenues to detecting fraud
- Customer Engagement: Built from the outset with a rigorous focus on the customer experience
- Evolution: Integration with the emerging digital ecosystem, from IoT and M2M to payments, apps and OTT services
- First comprehensive real-time billing and customer care company to achieve Frameworx Implementation Conformance for a Managed Service from TM Forum.