MDS Products

Customer Experience

Customer Experience

MDS' Customer Experience portfolio enables Communication Service Providers (CSPs) to offer exceptional customer service and support to their valued business customers across the entire customer lifecycle. Our products allow CSPs to deliver compelling, targeted, multi-service propositions to market across all sales channels, with reduced lead time. Comprehensive electronic bill presentation, analytics and reporting capabilities help customers to understand their bills and control their costs, and reduce the CSP's billing and support costs..

billanalyzer
product name

Deliver clear e-bills to your business customers, provide the management information and customized reporting they need to effectively manage their accounts and services, simplify integration with existing infrastructure and improve ROI and reduce risk.

Need to know more?

You can download resources on enterprise customer experience,
e-billing, e-care, analytics, managed BSS and other areas of interest from our downloads area.

Recent Downloads

Testimonial

On a day to day basis, the managed service solution allows us to be flexible in responding to changing conditions in our market. We can make decisions to introduce new services and processes and action them very quickly. We do all this without the overhead of IT and billing technology skills weighing down.

Billing Manager

Tier 1 Operator