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Business Process Outsourcing for MDS BSS solutions

BSS outsourcing solutions

Business process outsourcing can be an extremely efficient way for IT and communication service providers to bring new services to market quickly and effectively. By working with partners who share the same passion and understanding for your business, you can be sure that the benefits go far beyond cost and productivity efficiencies.

With years of experience and a comprehensive knowledge of what makes for a rewarding partnership, the BSS outsourcing solutions at MDS can help to make sure successful and long lasting business relationships are built.

BSS services from MDS

For service providers looking to deepen their managed service engagement or, indeed, delegate BSS operations to a trusted third-party, MDS offers comprehensive business process outsourcing services that extend managed service operations to include broader business functions and resource obligations.

Outsource business functions – affords the facility to transfer specific business functions to MDS operations, such as credit control, business intelligence and billing management.

Undertaking of resource obligations – affords the opportunity to transfer resource obligations under the Transfer of Undertakings (Protection of Employment) regulations when migrating full BSS operations to MDS.

For service providers, business process outsourcing can deliver significant savings and greater flexibility, freeing up key internal resource to speed innovation, without sacrificing control. MDS have built a strong reputation in BSS services and outsourcing, giving you complete peace of mind that your business is in safe hands.

MDS Outsource Operations

For further information on MDS outsourcing, we invite you to contact us to discuss specific requirements or visit the Resource Centre to download the latest MDS papers.

If you have any further questions or would like to speak to one of our experienced and helpful team in person, call 01925 462300 or email


MDS Managed BSS

MDS Managed BSS

Download this paper to find out how the MDS technology and services can help deliver top line growth in the digital economy.


Smarter Outsourcing - the Telesperience guide to Telecoms Managed Service

Smarter Outsourcing - the Telesperience guide to Telecoms Managed Service