For service providers looking to deepen their managed service engagement or, indeed, delegate BSS operations to a trusted third-party, MDS offers comprehensive outsourcing services that extend managed service operations to include broader business functions and resource obligations.

Outsource business functions – affords the facility to transfer specific business functions to MDS operations, such as credit control, business intelligence and billing management.

Undertaking of resource obligations – affords the opportunity to transfer resource obligations under the Transfer of Undertakings (Protection of Employment) regulations when migrating full BSS operations to MDS.

For service providers, outsourcing can deliver significant savings and greater flexibility, freeing up key internal resource to speed innovation, without sacrificing control.

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MDS Outsource Operations

For further information on MDS outsourcing, we invite you to contact us to discuss specific requirements or visit the Resource Centre to download the latest MDS papers.