Integration & Assurance Services
Professional Services
MDS recognises that in a challenging business environment pressures often mean that, whilst customers’ expertise and capability is high, the capacity to drive change is not always available.
MDS works with its customers to understand the existing challenges, identify hidden ones and ensure that an effective programme of work is planned and delivered against.
MDS Professional Services provide an expert team of consultants, project managers and IT professionals whose focus is the rapid deployment, optimization and in-life change management of BSS solutions for Communications Service Providers.
The accumulated experience of dedicated MDS resource and the adoption of agile process methodology help provide assured project delivery in the shortest possible time. To ensure high quality, short lines of communication and a responsive service, our team manages every aspect of project delivery, from consultancy, design, and integration through to post-implementation support.
MDS Services Framework – Professional Services Focus
Tried and Tested Set-Up and Migration
Where solution delivery involves the migration of an existing subscriber base, we elect to use proven analytics software for dynamic data integration that can significantly reduce the cost and risk usually associated with this exercise. For integration to third-party systems, such as contact centres and network providers, domain experience, the flexible interfaces of the core platform and significant investment from MDS in Web Services all ensure that integration is delivered in a seamless and timely manner.
For both integration and migration activities, detailed solution specifications are designed and agreed well in advance of project initiation and years of communications industry experience mean that we are able to provide consultative skills as an added value to the project, which is typically progressed using an agile-driven project methodology that speeds process and mitigates risk.
MDS Professional Services – Resource Types
MDS Professional Services division prides itself on a long history of project engagements that are delivered on time, right first time and to budget.
Benefits
- Communication Industry Expertise
- Dedicated professional resource
- Proven methodology-based approached
- Assured data migration
- Free-up valuable internal resource.
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